This Privacy Policy describes how V3SERPROBOT operated by MDE Multiple Digital Est. and its
affiliates ("V3SERPROBOT ," "we," "our" or "us") collect, use, and share information in
connection with your use of our websites (including www.serprobot.com), services, and
applications (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does
not apply to information our customers may process when using our Services.
We may collect and receive information about users of our Services ("users," "you," or
"your") from various sources, including: (i) information you provide through your user
account on the Services (your "Account") if you register for the Services; (ii) your use of
the Services; and (iii) from third-party websites, services, and partners.
We recommend that you read this Privacy Policy in full to ensure you are fully informed. If
you have any questions about this Privacy Policy or V3SERPROBOT's data collection, use, and
disclosure practices, please contact us at hello@serprobot.com.
Information You Provide
Account Registration. When you register for an Account, we may ask for your contact
information, including items such as name, company name, address, email address, and
telephone number.
Payment Information. When you add your financial account information to your Account, that
information is directed to our third-party payment processor. We do not store your financial
account information on our systems; however, we have access to, and may retain, subscriber
information through our third-party payment processor.
Communications. If you contact us directly, we may receive additional information about you
such as your name, email address, phone number, the contents of the message and/or
attachments you may send us, and any other information you may choose to provide. We may
also receive a confirmation when you open an email from us.
The personal information that you are asked to provide, and the reasons why you are asked to
provide it, will be made clear to you at the point we ask you to provide your personal
information.
Information We Collect When You Use Our Services.
Cookies and Other Tracking Technologies. As is true of most websites, we gather certain
information automatically and store it in log files. In addition, when you use our Services,
we may collect certain information automatically from your device. This information may
include internet protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and
referring URL. To collect this information, a cookie may be set on your computer or device
when you visit our Services. Cookies contain a small amount of information that allows our
web servers to recognize you. We store information that we collect through cookies, log
files, and/or clear gifs to record your preferences. We may also automatically collect
information about your use of features of our Services, about the functionality of our
Services, frequency of visits, and other information related to your interactions with the
Services. We may track your use across different websites and services. In some countries,
including countries in the European Economic Area ("EEA"), the information referenced above
in this paragraph may be considered personal information under applicable data protection
laws.
When you use our Services, we may collect information about your engagement with our
website. We use this data to operate the Services, maintain and improve the performance and
utilization of the Services, develop new features, protect the security and safety of our
Services and our customers, and provide customer support. We also use this data to develop
aggregate analysis and business intelligence that enable us to operate, protect, make
informed decisions, and report on the performance of our business.
We use the information we collect in various ways, including to:
Provide, operate, and maintain our Services
Improve, personalize, and expand our Services
Understand and analyze how you use our Services
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer
service, to provide you with updates and other information relating to the Service, and for
marketing and promotional purposes
Process your transactions
Find and prevent fraud
For compliance purposes, including enforcing our Terms of Service, or other legal rights, or
as may be required by applicable laws and regulations or requested by any judicial process
or governmental agency.
We may share the information we collect in various ways, including the following:
Advertising. We work with third-party advertising partners to show you ads that we think may
interest you. These advertising partners may set and access their own cookies, pixel tags,
and similar technologies on our Services, and they may otherwise collect or have access to
information about you which they may collect over time and across different online services.
Some of our advertising partners are members of the Network Advertising Initiative or the
Digital Advertising Alliance. To learn more about these programs, or opt-out of personalized
ads, visit the Digital Advertising Alliance’s Self-Regulatory program for Online Behavioral
Advertising at www.aboutads.info, or the Network Advertising Initiative at
www.networkadvertising.org.
Analytics. We use analytics providers such as Google Analytics. Google Analytics uses
cookies to collect non-identifying information. Google provides some additional privacy
options regarding its Analytics cookies at http://www.google.com/policies/privacy/partners/.
Business Transfers. Information may be disclosed and otherwise transferred to any potential
acquirer, successor, or assignee as part of any proposed merger, acquisition, debt
financing, sale of assets, or similar transaction, or in the event of insolvency,
bankruptcy, or receivership in which information is transferred to one or more third parties
as one of our business assets.
As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any
applicable law, regulation, legal process, or governmental request; (ii) enforce this
Privacy Policy and our Terms of Service, including investigation of potential violations
hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues;
(iv) respond to your requests; or (v) protect our rights, property or safety, our users and
the public. This includes exchanging information with other companies and organizations for
fraud protection and spam/malware prevention.
With Your Consent. We may share information with your consent.
Our legal basis for collecting and using the personal information described above will
depend on the personal information concerned and the specific context in which we collect
it.
However, we will normally collect personal information from you only (i) where we need the
personal information to perform a contract with you; (ii) where the processing is in our
legitimate interests and not overridden by your rights; or (iii) where we have your consent
to do so. We have a legitimate interest in operating our Services and communicating with you
as necessary to provide these Services, for example when responding to your queries,
improving our platform, undertaking marketing, or for the purposes of detecting or
preventing illegal activities.
In some cases, we may also have a legal obligation to collect personal information from you
or may otherwise need the personal information to protect your vital interests or those of
another person.
If we ask you to provide personal information to comply with a legal requirement or to
perform a contract with you, we will make this clear at the relevant time and advise you
whether the provision of your personal information is mandatory or not (as well as of the
possible consequences if you do not provide your personal information).
You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.
We retain personal information we collect from you where we have an ongoing legitimate
business need to do so (for example, to provide you with a service you have requested or to
comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we
will either delete or anonymize it or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
If you are a registered user, you may access certain information associated with your
Account by logging into our Services or emailing hello@serprobot.com. If you terminate your
Account, any public activity on your Account prior to deletion may remain stored on our
servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable steps to verify your
identity before updating or removing your information. The information you provide us may be
archived or stored periodically by us according to backup processes conducted in the
ordinary course of business for disaster recovery purposes. Your ability to access and
correct your information may be temporarily limited where access and correction could:
inhibit SerpRobot's ability to comply with a legal obligation; inhibit V3SERPROBOT's ability
to investigate, make or defend legal claims; result in disclosure of personal information
about a third party; or result in breach of a contract or disclosure of trade secrets or
other proprietary business information belonging to V3SERPROBOT or a third party.
If you are a resident of the EEA, you have the following data protection rights:
If you wish to access, correct, update, or request deletion of your personal information,
you can do so at any time by emailing hello@serprobot.com.
In addition, you can object to the processing of your personal information, ask us to
restrict the processing of your personal information, or request portability of your
personal information. Again, you can exercise these rights by emailing hello@serprobot.com.
You have the right to opt-out of marketing communications we send you at any time. You can
exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing
emails we send you. To opt-out of other forms of marketing, please contact us by emailing
hello@serprobot.com.
Similarly, if we have collected and process your personal information with your consent,
then you can withdraw your consent at any time. Withdrawing your consent will not affect
the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect
the processing of your personal information conducted in reliance on lawful processing
grounds other than consent.
You have the right to complain to a data protection authority about our collection and use
of your personal information. For more information, please contact your local data
protection authority.
We respond to all requests we receive from individuals wishing to exercise their data
protection rights in accordance with applicable data protection laws.
You can use some of the features of the Services without registering, thereby limiting the
type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so,
simply follow the instructions found at the end of the email. Even if you unsubscribe, we
may still contact you for informational, transactional, account-related, or similar
purposes.
Many browsers have an option for disabling cookies, which may prevent your browser from
accepting new cookies or enable selective use of cookies. Please note that, if you choose
not to accept cookies, some features and the personalization of our Services may no longer
work for you. You will continue to receive advertising material but it will not be tailored
to your interests.
V3SERPROBOT does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at hello@serprobot.com.
This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.
V3SERPROBOT is a global business. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please feel free to email
us at hello@serprobot.com.
The data controller of your personal information is V3SERPROBOT operated by MDE Multiple
Digital Est